SageForum for UK versions of Sage 50- Help and support.

Hi,

Upon reconciling the credit card receipts there are a few occasions where ad hoc customers have over paid. If this was an actual customer I account I could enter the whole payment on their account which would show the over payment but I cannot see a function on how to enter the over payment where I am using the bank payment function for ad hoc customers.

How would I best treat the over payment so that I can ensure the card processing statement reconciles.

If a customer has overpaid, then you should do a refund of the overpayment.