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Ad hoc overpayment

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Nichola
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Joined: 05 Apr 2015, 20:34
Sage Version: v2014 20 UK/Europe/Africa

Ad hoc overpayment

Post by Nichola » 11 Oct 2017, 09:22

Hi,

Upon reconciling the credit card receipts there are a few occasions where ad hoc customers have over paid. If this was an actual customer I account I could enter the whole payment on their account which would show the over payment but I cannot see a function on how to enter the over payment where I am using the bank payment function for ad hoc customers.

How would I best treat the over payment so that I can ensure the card processing statement reconciles.

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brucedenney
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Joined: 28 Feb 2006, 09:56
Sage Version: v2017 23 UK/Europe/Africa

Re: Ad hoc overpayment

Post by brucedenney » 13 Oct 2017, 12:23

If a customer has overpaid, then you should do a refund of the overpayment.
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