We recently updated our Sage software to version 22.1.10.394, and since we did so we’ve been experiencing issues editing transactions. Just wondering whether any of you can help?
When we make an error with an invoice’s description, we usually follow the path ‘Transactions’ --> ‘Edit’ and then edit the description accordingly. In some instances recently, however, these options have been greyed out and we’ve been unable to make any changes.
Strangely, there doesn’t seem to be any pattern to what we can and can’t change. I’ve looked as users, currencies and posting dates, but can’t figure it out. As the description is a non-critical field, I wouldn't have thought it has anything to do with it's reconciliation status (although there's no pattern to that either).
Thanks,
Graeme
