For no apparent reason I am suddenly getting an error message when running any reports. Example is:
c:\program files\sage\accounts\reports\finance\\*bs.srt contains an invalid path.
Despite a reinstallation this is still happening. Anyone know the problem?
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Need integration?
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Reports won't run- error message on all
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brucedenney
- Site Admin
- Posts: 4628
- Joined: 28 Feb 2006, 09:56
- Sage Version: v28 UK/Europe/Africa
the double backslash is the problem...
Navigate to your Sage installation directory
make a makeup copy of the file called "company" (no file extension)
Open the "company" file using notepad
remove the additional slash off the end of the pathname
save the file
try opening sage.
Navigate to your Sage installation directory
make a makeup copy of the file called "company" (no file extension)
Open the "company" file using notepad
remove the additional slash off the end of the pathname
save the file
try opening sage.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: Reports won't run- error message on all
I have same error message. For a computer illiterate please can you explain how to locate sage installation directory.
Thank you
Thank you
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brucedenney
- Site Admin
- Posts: 4628
- Joined: 28 Feb 2006, 09:56
- Sage Version: v28 UK/Europe/Africa
Re: Reports won't run- error message on all
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: Reports won't run- error message on all
In the error box, does the path show Program Files (x86)? If so this may be the cause of the error. Try un-installing Sage and then when you re-install do it as a Custom Install and load as C:\Program Files\Sage (NOT Program Files(x86).) This worked for me.
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brucedenney
- Site Admin
- Posts: 4628
- Joined: 28 Feb 2006, 09:56
- Sage Version: v28 UK/Europe/Africa
Re: Reports won't run- error message on all
If you are using any version of Sage 50 prior to V14 / V2008 (or any other old windows program aimed at XP) then you should install it to a new directory, using custom install I suggest C:\sage, if you install it into C:\Program Files\Sage it will inherit restrictive permissions applied to the Program files directory and may not work as intended.
For just about anything Sage :- Discount subscriptions, pay-as-you-go support, application integration, reports, layouts, linked excel spreadsheets, analysis or any other help making life with sage easier/less time consuming Contact me.
Re: Reports won't run- error message on all
My mistake. You are correct, it should go into C:\Sage. Apologies
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