Sage 50 2009 Reports & Printers
Posted: 20 Apr 2010, 12:02
Hi guys,
First post on here, I have had a brief search through the forum but I couldn't find anything similar.
I've recently joined a company as Systems Manager and am currently overhauling Sage - it's been misused for years so you can imagine the mess it's in!
One thing that causes headaches is reports - the way it has been set up previously is as follows:
A Sales Order report has been created for each user and the users printer because they couldn't seem to get one generic report to print to 3 or 4 different printers.
Let me try and explain more clearly....
User A wants to print a Sales Order, and has a HP 5400 attached to her PC....
User A is unable to print the report to the HP5400 unless Report Designer > Page Setup > Printer has been set to HP 5400....
When User B tries to print the same Sales Order report on their machine, they are unable to as they have a HP J6400 and an box pops up with the following error:
"Report Designer was unable to generate the report:
Settings to access printer 'HP J6400' are not valid."
Anyone got any ideas how you can set the report to look for the local machines default printer ???
As a background, we are running Windows Server 2003, with all workstations on Windows XP Pro.
All printers are shared across the network.
thanks in advance !!
First post on here, I have had a brief search through the forum but I couldn't find anything similar.
I've recently joined a company as Systems Manager and am currently overhauling Sage - it's been misused for years so you can imagine the mess it's in!
One thing that causes headaches is reports - the way it has been set up previously is as follows:
A Sales Order report has been created for each user and the users printer because they couldn't seem to get one generic report to print to 3 or 4 different printers.
Let me try and explain more clearly....
User A wants to print a Sales Order, and has a HP 5400 attached to her PC....
User A is unable to print the report to the HP5400 unless Report Designer > Page Setup > Printer has been set to HP 5400....
When User B tries to print the same Sales Order report on their machine, they are unable to as they have a HP J6400 and an box pops up with the following error:
"Report Designer was unable to generate the report:
Settings to access printer 'HP J6400' are not valid."
Anyone got any ideas how you can set the report to look for the local machines default printer ???
As a background, we are running Windows Server 2003, with all workstations on Windows XP Pro.
All printers are shared across the network.
thanks in advance !!