SageForum for UK versions of Sage 50- Help and support.

brucedenney wrote:Is there a way to tell what version of the PDF driver someone is using?

Not that I'm aware of unfortunately.

John

Are you running the 64bit version of Windows 7? If so, there is a problem with the generation of PDFs (which Sage does when you reconcile) - go to www.sage.co.uk/updates and download and install the Report Designer v1.3 Update which, if you are on the 64bit version, should solve the problem.

John

Assuming you are using ODBC to extract the data, the customer details are in the SALES_LEDGER table.

John

You enter it as July 2011 which will give you the June 2012 year end you require.

John

waynefarnworth wrote:No harm in making a backup first & trying that?

No problem doing that at all.

John

It sounds like the invoice item file has corruption with the 'pointers' that link the items to the invoice headers albeit, so far at least, I've only seen it in v2008 and above, not v2007. You could try running ReIndex and Compress and see if that solves the problem. Hopefully it will as, often, the...

It is not possible to do this as the data from v2012 is not in a format that v2011 can read...

John

There are some errors shown in my SAGE 50 as follows, please help me out with them. Account 'C0000015' balanced out by 550.00 (This is a customer account) Account '11011201' balanced out by 250.00 (This is cash in hand account, created in bank module) Account '11031001' balanced out by 550.00 (Debt...

Bruce - just as an update to this, the OP also posted over at SageForum: http://sageforum.co.uk/viewtopic.php?t=16905 and it would appear that the journals had not be done in full hence the remaining balances.

John

No idea why you would want to "reverse" the opening balances, that would make it pointless putting them on in the first place. The Debtors and Creditors should not be journalled into, if they are not right then it is because you have left something out on some ones account. Sage's recomme...

There may be another reason for this, particularly if your version of 2010 is not fully up to date. If you have, at some point, selected the option to pause the 'outside the financial year' message, then you can get exactly the problem you are seeing. If you go to Settings -> Company Preferences -> ...

I have created a new user with full access rights and this does not fix the issue either. I have re-installed the software and also run the latest software patches and this has still not fixed the issue Yes I created a new user with full access rights and logged in as that user but it is still not ...

Have you tried my earler suggestion of logging on as a different user?

John

That is because you've renamed the wrong file - it is QUEUE.DTA that should be renamed, not SETUP.DTA. SETUP.DTA is probably the most important Sage file and, without it, Sage believes that no company data exists. Your data files should still be there so rename the file back again. If the files are ...

All forums working for me.

John