SageForum for UK versions of Sage 50- Help and support.

This may help

http://www.makingithappen.co.uk/support.htm

I think this is a known issue V10 of Line 50 There is a service pack that fixes this issue, you should find that the user who's logon was used to install line 50 should be able to work fine, everyone else, you see your symptoms. The problem relates to a crypto key that the program creates in C:\Docu...

I think that you just need to enter all your B/F unpresented cheques and deposits. The items relating to the previous year are entered dated in the previous year, the tax code is t9 as the VAT has been accounted for already (unless you are cash accounting) The nominal code is PL Reserve. I suggest y...

If you want to run sage remotley at any speed then you are NEVER going to be able to do it with a VPN. Network users with a 10Mb networks have really serious performance issues. You say you are using a ADSL well forget the headline download speed, at one end you will be uploading and that will be th...

There are two ways to do this... You can reverse the original payment using the supplier cheque return option in tools>write off refund return... And then make a corrected payment. This would work but doesn't really reflect the transactions that took place. ------------------------------------------...

The answer is that the invoice and the stock are separate, stock also normally arrives before the invoice. so entering the stock and the invoice at the same time is not what most companies will want to do. The way to handle this is to use the Purchase order processing module. In overview, the module...

Well you could work around this in several ways. The easiest is to put the prepayment as a "payment on account" and then once you have raise the invoice produce a statement which shows the balance due. You could attach the pre payment to the payment tab of the invoice and then do a custom ...

I am going to take a guess that you are running Windows 9X or ME. You don't say. The problem is with windows and not with Sage. It is a known bug with the regional settings. If this is the issue, you can fix it by doing the following. Go to the control panel, open regional settings, set the date to ...

As long as you are not registered for VAT, EVERYTHING is tax code T9.

You can alter the invoice layouts to not show VAT if you wish.

If/When you register for VAT, you can start using the normal vat codes and your VAT return will just work

That is an unusual message. Sounds more operating system than Sage. Bizarre that it doesn't say which file you don't have permission for. Are you sure you have access rights to the place you are attempting to write the backup file? Your not trying to backup to a CD drive by accident are you? Check t...

Why are you waiting to close off last year? Why didn't you close it off months ago? It is easy for your accountants to track any post year end adjustments they make. I would close the year in the second week of January, late invoices can either be put in this year or adjusted to last year. Having sa...

I suggest you use one of the main Sales Order layouts. Perhaps just alter it to have your logo on Add the words "Order Confirmation" instead of the ORDER_OR_QUOTE field which says "Sales Order" (Perhaps make a more general purpose multi function layout by using conditional filter...

What do you mean by profile? Do you mean your shortcuts and menu/gui settings? If that is what you want then, just install the program in the same way as you originally had, then copy the old directory contents over the new one and your individual setting should be preserved. You don't have to copy ...

It actually sorts by the transaction number, which is slightly different.

But the answer is in some places on some reports you can change the sort, but not everywhere in a general manner.

You learnt an important lesson about reconciling... don't mess it up... You can sort the audit trail to find all the transactions reconciled on one day. you can then manually un reconcile each transaction through file>maintenace >corrections You need to clear the username Manager from the queue by l...