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Search found 6 matches

by Coastcard
03 Mar 2008, 12:15
Forum: Sage 50 UK version General Help
Topic: This user name is already in use
Replies: 2
Views: 3285

I must say that your symptoms sound slightly different to the normal user blocking after an abnormal termination. However this is the one I used and may be worth a try!

There is a file in Accdata called Queue.dta

Close the program and delete this file (using windows explorer). Then reopen the ...
by Coastcard
21 Feb 2008, 16:16
Forum: Sage 50 UK version General Help
Topic: 2008 not sending reports to email
Replies: 8
Views: 5316

Bruce,

Took your advice and spoke to Sage in a 'firm' manner :evil:

Having been through the call scripts, they applied some thought to the problem and the resolution (eventually) was.

1) Go into Settings and Company Preferences.
2) Put any letter after the Company Name and OK it.
3) Go back into ...
by Coastcard
21 Feb 2008, 14:48
Forum: Sage 50 UK version General Help
Topic: 2008 not sending reports to email
Replies: 8
Views: 5316

Would love to :) but... it is clearly the entire company confidential records. Is there another way?
by Coastcard
21 Feb 2008, 14:12
Forum: Sage 50 UK version General Help
Topic: 2008 not sending reports to email
Replies: 8
Views: 5316

1) Now done re-index and compress.
2) Copied my company.000 ACCDATA to Demodata folder and then log in as demo data....and ...

Same result on the e-mail report (i.e tries to send to file).
by Coastcard
21 Feb 2008, 13:51
Forum: Sage 50 UK version General Help
Topic: 2008 not sending reports to email
Replies: 8
Views: 5316

Thanks Bruce,

Agreed, Data source on one report is a red herring to the main issue.

Have reinstalled now and (as suspected) nothing changed.

Logged in as different Windows user and same issue.
by Coastcard
21 Feb 2008, 08:41
Forum: Sage 50 UK version General Help
Topic: 2008 not sending reports to email
Replies: 8
Views: 5316

2008 not sending reports to email

I have just upgraded from V11 to 2008. We send our delivery notes by email, but when I go to the email function in the dropdown, it wants to save the delivery note as a file (which it does in either HTML or PDF) and then sometimes crashes!

The function works fine in v11 (on the same computer) and ...