SageForum for UK versions of Sage 50- Help and support.

Thought so, will try again when I have some spare time, it is working now until they are switched off, or when Windows decides to do an update we would have to do the the long procedure on two of our desktops. Thanks for your help Bruce, great service!

What about obsolete Folder?

Hi Bruce, thanks for the info, I had already updated servicepack 1, update 5 & 6 and report designer from that site Should I do all except Sage Pay as we don't use it?

Hi Bruce, sorry for the delay, not sure what you mean by downgraded? We only have the same v18 disc that was used on the other computers.

I thought I had cured the problem with the deleting watermark file, I tried this on the 2nd client computer and it works OK but when you close ( Sage and / or the computer) you get to the login and it states that an upgrade is required, when you click to upgrade it goes through the upgrade process a...

That seems to have done the trick!, all working on this computer now, thanks for everyone's help, much appreciated, sorry it was a bit drawn out at times. Regards, Phil

Just noticed there is a watermark in Company.000 and ACCDATA on the Server Computer , which should I delete?

I cannot find watermark in "c:\programdata\sage\accounts\2022\company.000" on Client computer but I think it should be 2012 not 2022, I have looked in "c:\programdata\sage\accounts\2012\company.000" Nothing there but I have found a watermark in the Server Computer "\\program...

Did a search for the watermark file but could not find it, wold you have any idea where its located?

Just done a health check with Adept

I downloaded and extracted Via 7 ZIP 3 files for V18 on one computer that has Win 11, now when I try to open Sage I can get to the logging in and enter user and passwords , once I have done that I get a message that I need to update, when I check for updates, pressed yes and I get another message sa...

OK Bill, thanks, will give it a try but off work now until 14th Nov

I have tried switching off Win Defender and removed Total AV malware software but still the same, cant open exe files, adminstrator issues.

Hi Bruce, I have downloaded Service Pack 1 and accounts2012updates 5 & 6 into Downloads Folder, problem is the computer wont let me open the files stating that I need to set up the computer to have access as an administrator, the only one user account has permission as a administrator, I know th...

Hi Bruce, thanks for the quick reply, would I have to uninstall and reinstall Sage then delete watermark.xml or just remove from existing installed Sage?
Would you know where it is located and is there only one watermark.xml on the whole installation? Sorry for the the questions, Regards, Phil