SageForum for UK versions of Sage 50- Help and support.

No, we haven't..

How do we do that?

( sorry..very much beginner with sage )

Yes, have paid them..

For example..

when I open the customer list, it shows an outstanding balance. If the customer owes money..lets say £50.00


When the customer pays the £50, I open the receiving payments box. That £50 is there, unpaid.

I enter the £50 in the receipt box, and save it. The ...

HI Bruce..

Yes, everything is paid.. the customer balance is zero. Customer activity shows payment received.

The problem is in the receiving payments box. The balances haven't cleared..

Thanks ( apologies for being a pain! )

Hi Bruce, thanks for replying..

After ive received the payment it doesn't clear it out of the "recivmg payments box".. If I try to receive it, the customer account goes to minus that amount.

In the customer lists, I have customer that shows no balance, However, they haven't cleared from the ...

Hi, hope anyone can help..

We have INSTANT ACCOUNTS PLUS.

when we receive payments for the customer, in the box that opens, the individual invoices are still show, although the account balance has been cleared

Many thanks