SageForum for UK versions of Sage 50- Help and support.

Hey Bruce,

I have downgraded them back to windows 7 now because ver 22 isn't an option as the data service doesn't support windows server 2003 which is were our sage data resides.

Out of interest what version of windows 10 are you running

we have windows 10 64 bit Pro.

I tried a reinstall twice ...

Hey Bruce,


yes I re-formatted windows 10 on the machine and i updated .net manually before hand my self then installed sage.

Update!

I HAVE FIXED IT!

So problem is ver 21 is unsupported with windows 10 64 bit I have re installed sage with ver 22 and it works flawlessly.

hope this helps anybody in the future.

Thanks for all the help Bruce,

Wizzy

So I will keep updating this post for any one who has this issue in the future who has the same problem

After formatting the laptop it has not resolved the issue with sage.

I am starting to believe its ver 21 despite it being supported. the crash is still happening with live data and the demo test ...

did not work!

I am at the end of my sanity with this now so I have informed them I am going to format 1 of the machines and see if a clean install resolves the issue.

ill let you know how the format goes once complete.

thanks for all the help I am hoping a format resolves the issue and I just got ...

the second attempted to reinstall did not work

Hey Bruce,

So just to give you an update I am going through the uninstall process again and then i am going to reinstall.

as a temp problem solver I have imaged a old windows 7 laptop and put sage on it for the finance guys to carry on getting some work done. the issue is indeed absent leaving me ...

Hey Bruce,

So we are using UNC

We don't use domain just mapped folders from our local server. with user accounts as access

so we have two users, both can access sage and look at data

The issue is indeed when we try to access the customer activity, and their is a rear occurrence when we try to ...

Hey Bruce,

Thanks for the quick reply.

So I did not know about this tool and I just downloaded and run it. Unfortunately we still got the same error.

Hi,

So we made the upgrade to windows 10 after reading sage fully supported sage 50 accounts v21, how wrong I was, should have known better then to play with fire.

Anyway the issue we having is as follows, We have two users both their machines are on windows 10 64 bit it was going well until they ...