Need more, need help now?
- - - - - - - - - - - - - - - - - - pay-as-you-go support - no contract - tenth of an hour billing - expert help - fast service - no call queues
Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
- - - - - - - - - - - - - - - - - - Your own domain name - email - a shop - wordpress - woo commerce - ticket systems - help desks - forums - portals

Search found 3 matches

by AndySayers
18 Mar 2015, 14:20
Forum: Sage 50 UK version General Help
Topic: Back up - 'Error occurred while trying to connect to the
Replies: 6
Views: 7794

Re: Back up - 'Error occurred while trying to connect to the

Just an update.
Changing the mapped drive letter to the UNC path definitely works. Accessing data fine and now backup works smoothly.
Odd it stopped working suddenly, I guess Sage must have changed this recently as it was working on our network. A shame Sage didn't let everyone know about the change ...
by AndySayers
24 Feb 2015, 18:08
Forum: Sage 50 UK version General Help
Topic: Back up - 'Error occurred while trying to connect to the
Replies: 6
Views: 7794

Re: Back up - 'Error occurred while trying to connect to the

Thanks, I'll try it when I'm next in that office, but it does seem strange that the client machines access the data file fine using mapped drives in the company file for normal day to day use, but not when running the backup.
by AndySayers
23 Feb 2015, 18:54
Forum: Sage 50 UK version General Help
Topic: Back up - 'Error occurred while trying to connect to the
Replies: 6
Views: 7794

Re: Back up - 'Error occurred while trying to connect to the

Our problem is similar, but only occurs when the people on the client machines try to do a backup.

We've got the Sage machine drive mapped to a drive letter on the client machines and the program loads the data directly from the machine acting as a Sage server with no problems at all. It's only ...