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Thank you for your help Bruce!

On the theme of avoiding a repeat of this mistake - Why did that global value appear in the footer of the invoice? It doesn't appear to have come from the default nominal sales code in the customer record - is it automatically empty on the invoice and requires manual entry?

This is the crux I feel ...

Hi

For some reason there is an entry of 4000 in Global Section N/C field of the footer of one of the invoices affected. - If this is the cause of the issue how do I amend this?

However, re your second point, the "Use default n/c for sales" box is unchecked on same customer.

Thanks

Hi Bruce

Thanks for your reply.

Through invoicing, when I look at the invoices and click on the product lines, the correct product codes are shown. However, when the ledgers were updated the nominal sales code changed to 4000 and the transactions ended up posted there. N/C 4000 is often the ...

Hi

We use an extensive list of products, with products allocated to their correct Nominal Sales codes (eg 400x). However, in some instances recently, when posting the invoices to the ledgers the product's default sales nominal code is being ignored and the sales are being blindly posted to 4000 ...