SageForum for UK versions of Sage 50- Help and support.

First problem:

When I am in the invoice module, there is no option to create a Credit note, so am not sure how to do that?

Second Problem:

No the payment did not bounce. I first made an invoice which was in pounds sterling and then got told to mark it as paid.

However the client came back and ...

Duly noted about the putting problems into multiple posts. Will make sure next time it won't happen again.

First problem:

Do I just create the credit note from the batch credit section?

Also how do I update it to the audit trail?

Bearing in mind I have already created another invoice and posted ...

sorry let me try to explain a bit better.

With regards to the first problem;

I have made invoices and posted them to the ledger and then sent them out.

Then some have come back saying they are tax exempt.

I then have deleted this invoice and made a new one with no tax.

But on the customer ...

Hello,

I have created invoices, and then as some of the clients are tax exempt, some of the invoices I have just gone a deleted and have read elsewhere this is not correct.

What do I have to do to rectify this?

I also have another problem as I noticed the first problem, I would just make a new ...