I have raised an invoice for £480 and posted it for this customer.
They have paid the invoice in full.
I now want to issue a refund minus a £100 admin charge.
How do I go about posting this in Sage?
Thanks in advance for your help.
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Need integration?
- - - - - - - - - - - - - - - - - - with your shipping system - website - invoicing system - crm - cms - manufacturing - order import - back to back orders..
Need a report?
- - - - - - - - - - - - - - - - - - Excel reporting that pulls data from Sage - custom layouts - layouts that change adapt to your brands and/or for drop shipping.
Want web hosting?
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Search found 8 matches
- 30 Aug 2013, 10:24
- Forum: Bookkeeping and Management Accounting
- Topic: refund to a customer
- Replies: 1
- Views: 6804
- 14 May 2013, 15:25
- Forum: Sage 50 UK version General Help
- Topic: Sage and customer communications
- Replies: 7
- Views: 5258
Re: Sage and customer communications
I have asked my IT people.
Their reply is:
That is partially correct, sage is not installed on the Server but I was under the impression you used the data locally on your PC as over the network was slow, and backed up sage to the network.
Their reply is:
That is partially correct, sage is not installed on the Server but I was under the impression you used the data locally on your PC as over the network was slow, and backed up sage to the network.
- 14 May 2013, 15:15
- Forum: Sage 50 UK version General Help
- Topic: Sage and customer communications
- Replies: 7
- Views: 5258
Re: Sage and customer communications
Are you accessing a network install where the network computer hosting the data does not have Sage install? - does that make a difference?
- 14 May 2013, 15:14
- Forum: Sage 50 UK version General Help
- Topic: Sage and customer communications
- Replies: 7
- Views: 5258
Re: Sage and customer communications
We have a network and they upgraded my Sage recently.
- 14 May 2013, 15:06
- Forum: Sage 50 UK version General Help
- Topic: Sage and customer communications
- Replies: 7
- Views: 5258
Re: Sage and customer communications
no, not on any of the statements.
- 14 May 2013, 14:45
- Forum: Sage 50 Report Designer
- Topic: Updating Communication History when emailing a report
- Replies: 5
- Views: 8045
Re: Updating Communication History when emailing a report
I seem to have adapted several statements over the years... What is the original name of the email statement please?
- 14 May 2013, 13:45
- Forum: Sage 50 Report Designer
- Topic: Updating Communication History when emailing a report
- Replies: 5
- Views: 8045
Re: Updating Communication History when emailing a report
Last month, my statements didn't update the communication history. How can I check the settings? Can I update the customers as a group or does this have to be done individually?
sage 19.01.11.285 CB windows xp
sage 19.01.11.285 CB windows xp
- 14 May 2013, 13:40
- Forum: Sage 50 UK version General Help
- Topic: Sage and customer communications
- Replies: 7
- Views: 5258
Sage and customer communications
I email statements to my customers on a monthly basis. Last month, I sent the email statements out ok but when I look at the individual customers, the communications tab doesn't show I have sent the statement. How do I check my statement so it doesn't make the same mistake and is there any way of ad...