SageForum for UK versions of Sage 50- Help and support.

Hi Again

You helped me so much with this problem last year. I have now got a new laptop that is running windows 8 and I cannot seem to be able to get the report designer v1.3.2011.30. I can get the update on my PC through windows 7 but windows 8 seems to have a block, Every time I try and retrieve ...

Yes it definitely looks better than the older version.

Thanks again for all your help.

Louise

Hi

Oh my goodness me I cannot believe that has totally worked!!! I have been on with this for weeks!! I am so so so grateful. I still do not understand why the XP computer has worked all this time without but I dont care now I am just so pleased this is sorted.

Thank you soo much.


Louise

Hi

Thanks so much for your reply. I dont have save as when I generate my invoice from preview but I have export and when I tried to export to desktop and changed to PDF it didnt do anything so yes your theory may be correct. I would never have guessed this in a million years. Are there any drivers ...

Hi

Sorry - another quick thought. When I send my invoices to email I go through Preview and then click email at the top of the page. If I change preview to email then generate report it says

Report Designer unable to generate report: printer installation failed.

I can print no problems

could ...

Hi

Another thought - could it be that the sage cannot run as administrator??
Keep trying to find reasons as I am now tearing my hair out. I have spoken to our IT support but are unable to help as presumably a Sage issue.

Please please help

Louise

Hi

Sorry yes I am just emailing invoices to email and have never used transaction email but noticed that it doesnt work on the windows 7 computer so just wondered if that was maybe a reason that I cannot email basic invoices.

Louise

sorry should also mention now I am running windows 7 32 bit and MS outlook is also 32 bit so cannot understand why this will not work. The only other difference i can see with my Sage as opposed to the original Sage is that I cannot run transaction email and it wont initialise. I dont know if that ...

Hi

Ok so I have uninstalled MS 2007 and reinstalled MS 2003 and still now invoices emailed. Any more suggestions would be greatly appreciated as this is driving me mad!!!

thanks
Louise

Hi

Thanks very much for the reply. I have done as you suggested and it did transfer it, but I have, as mentioned, now installed 2003 again. It transferred it fine into the 2003 excel. So do you thnk it is the MS Office version? I have re installed 2003 but havent yet wanted to change Outlook 2007 ...

Hi

thanks very much for your response. The new computer is basically sharing the other computer so all reports are identical. The new computer, however, will not send emails into my outlook box nor will it send emails to the old outlook box. It is like the Sage 50 on new somputer some how needs to ...

Hi
We are a small business that, up until recently, had one PC with Sage 50 Accounts 2009 V15. We have just added an additional PC and have networked Sage. I am unable to send invoices on the new PC. The Report Designer is set up fine as the 2 are networked so am just using the original PC's reports ...