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Search found 15 matches

by jcd1
01 May 2014, 10:03
Forum: Sage 50 UK version General Help
Topic: Invoice auto-emailing no longer working
Replies: 4
Views: 4637

Re: Invoice auto-emailing no longer working

I think I have found a solution for my own problem, just thought I'd post it on here in case anyone else runs into it.

I think the initial problem had occurred because when I had applied invoice settings, it was trying to apply the settings to about 30 layouts which was taking forever, and because ...
by jcd1
28 Apr 2014, 12:30
Forum: Sage 50 UK version General Help
Topic: Invoice auto-emailing no longer working
Replies: 4
Views: 4637

Re: Invoice auto-emailing no longer working

I know about the choices of MAPI/SMTP/Outlook, mine was set to Outlook as it is for sales orders and invoices. I changed it to MAPI and the same occurred. I don't want to use SMTP.

What I am saying is for all sales orders layouts everything works fine, but for all invoice layouts it doesn't, even ...
by jcd1
28 Apr 2014, 09:00
Forum: Sage 50 UK version General Help
Topic: Invoice auto-emailing no longer working
Replies: 4
Views: 4637

Invoice auto-emailing no longer working

Hiya

Currently I've got a strange problem where when I click email on any of the layouts under the invoice module, it says 'the report has successfully output to e-mail' but when you go to drafts in outlook nothing appears? However when you email something from the sales order list it works fine ...
by jcd1
28 Aug 2012, 15:59
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

Right I've some how got it to work....well I've noticed that this exporting to email per customer only works if the the grouping is at the very top. But I'm having to deal with a tiny gap above and below the letterhead, which isn't too bad but it works perfectly now. Thanks for your help.
by jcd1
28 Aug 2012, 14:58
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

For some reason that actually works, thank you!!
But now the invoice parts are all over the place...is it possible to have that grouping but keep the invoice the way it is? I've attached the invoice I'm working on that would have a letter head and logo on it. I just want to keep it so it's always a4 ...
by jcd1
28 Aug 2012, 12:39
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

How strange.
by jcd1
28 Aug 2012, 09:50
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

Oh and I've just upgraded the system to 2013 (Sage version 19.00.11.0263, Report designer 1.4.2012.41) and the same problem occurs. Should I just instead of trying to seperate them all by customer, just change the email to send entire report, and just make sure I only select the same customer?
by jcd1
28 Aug 2012, 07:28
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

I tried that and it doesn't work either, I had originally changed it so a couple of the text boxes appeared in account_ref header but it didn't work.

I'm using version 18.1.0.20 of sage and report designer 1.3.2011.30.
by jcd1
24 Aug 2012, 15:01
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

Here it is.
I have tried grouping by invoice.account_ref, sales_ledger.account_ref and company.companyid (which I think is just my companies ID but worth a try. Doesn't group by customer when I try any of them.
by jcd1
24 Aug 2012, 12:22
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

Well its actually the same problem as the original topic, I thought I had solved the problem, but I still couldn't have emails per customer.

The groupings originally were invoice_number (header and footer) and item_number. This meant the invoices were grouped by the number of the invoice. With that ...
by jcd1
24 Aug 2012, 09:09
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

Actually, I am still having problems.

All I can get it to do is send the invoices split by invoice number or as one whole invoice. When I try and group by customer, the invoices don't appear in my inbox. This is quite strange as I can get statements to split up into multiple emails sorted by ...
by jcd1
09 Aug 2012, 07:26
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

Actually I apologize..for some reason when there is more than one they appear in drafts.
by jcd1
09 Aug 2012, 07:19
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

I appreciate you are trying to help, but as I said I have read the guide thoroughly and it doesn't say anything about how to order by customer. I only tried to ask on here as I couldn't see anything on the guide to help me and I hadn't seen anyone have the same problem.

The main problem is that ...
by jcd1
08 Aug 2012, 15:55
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Re: Setting up Email Invoices/Statements

As I said I couldn't find the answer on there, I know how to, it just doesn't work
by jcd1
08 Aug 2012, 15:16
Forum: Sage 50 Report Designer
Topic: Setting up Email Invoices/Statements
Replies: 19
Views: 22658

Setting up Email Invoices/Statements

I am trying to set up invoices so that they can be sent to each customer individually. The only thing I have been able to manage is sending the report as a whole, so all companies' invoices which are selected are combined and put into a single email to a single address.
The problem is that I want it ...