SageForum for UK versions of Sage 50- Help and support.

We have recently opened a new bank account. I have marked the old accounts NC's as inactive, 1200 & 1201. However when I work on an invoice, I have to manually change the prepayment bank account to "one that isn't inactive", otherwise I can't save or close the invoice. Is there somewhe...

Hurrah! Its worked. Thank you so much for your patience and help.

I think so. Here is a screen shot showing the balance due box and the properties of it.

Everything works fine with UK based customer accounts, but not with rest of world accounts.

Sorry for the delay.

I have changed the properties of the amount prepaid to none, but the USA customer still doesn't add up.

I think I have attached the layout file correctly and also a couple of screen shots of the inv previews.

Thank you
Michelle

I have a query along similar lines...I have set up the charges and everything has worked okay. However, although the charges show on the statement and on the customers account, I don't know how to raise an invoice to make the customer aware of the charges. Surely I don't just send the statement to t...

This is a screen shot of the layout. I've tried to show all the information on this one picture.

I didn't create the amount prepaid box, it was an option under the invoice drop down list. Am I using the wrong box?

Any ideas or suggestions? I'm completely stuck

Here are 3 views of the invoice. report designer layout, deport designer preview & sage preview. All our customers are billed in sterling. I wasn't sure if I had unknowingly entered something on this customers record, which was making it stand out as a non-uk customer and changing the amounts. U...

This is the layout that works 99% of the time. I'm not very good with report designer, but as I said this has been working for most customers.

I have a invoice layout set up for when people make a part payment, and I invoice them for the balance later. It shows what the total is, what they've already paid and finally, the amount they owe. This has worked okay on all but 1, a company we deal with in the USA. The "amount prepaid" b...

At the moment when we receive an order we often take a deposit (sometimes for a service, sometimes for parts). We create a SO and credit the deposit to the customers acc as a POA. When we are ready to invoice, I update the SO & create an invoice from it (or just create an invoice if its a servic...

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I have created some new reports and saved them, to what I believe is the correct file, but they aren't showing up in the report browser in Sage. I have returned to Sage RD and saved them in multiple different files but none of them are showing as an option in the rep browser. I really don't know wha...

I'm also having problems with TE. When I have a purchase order highlighted and chose to send by TE it duly sends it off and tells me when I open TE it will go. When I open TE I find that its not sent the one I chose, but picked an order, from 2005 usually, and sent that instead. I've tried using you...