SageForum for UK versions of Sage 50- Help and support.

Thank you very much indeed for this very helpful response - much appreciated.

Hi
I am using Sage 50 and I have four separate companies.
I have designed a detailed stock report in one company and I would like to copy this to another company since I need to extract information in the same format for both companies.
Is there any way that I can do that?
Also I need to be able to ...

Hi - I recently re-installed Sage 50 on a new computer - backed up old data for three companies from old computer and restored this on the new machine.
Weirdly on just one of the companies, invoices before two weeks ago have no data and cannot be printed because it say 'no data returned for this ...

On the left hand side of the Sage Customer page there is a box for 'Tasks', a secnd ox for 'Links' and then the various module links at the bottom of the page.
I am using Sage on a small Acer computer and I have the 'Tasks' and the links to other modules but I do not have and cannot seems to access ...

We know that we can enter a credit limit amount for each customer and that when they exceed this limit their name on the customer list goes red.
However, we want to be able to enter a time limit (e.g 60 days) after which their name goes red.
Is there any way of doing this?

When I print my VAT return Box 4 contains a figure for tax reclaimed.
If I then print the VAT report (Summary) this figure matches the figure on the return
However, when I print the VAT report (Detailed) a single credit note and no purchases invoices appear.
If I print my sales invoices for the same ...

Thank you very much, Dave. Problem solved!

Dave - Thank you very much for your suggestion.
Unfortunately I could not find the queue.dta file anywhere and so I couldn't delete it. Where would I find it?
Regarding Sage Customer 'Service', I think the least they could do is acknowledge emails from customers and say they can't help if they can ...

Does anyone else have problems getting a response from Sage?
I have a really serious problem which I cannot resolve concerning transaction e-mail. I cannot calculate my VAT because transaction e-mail blocks this and many other functions and I am going to be facing stiff financial penalties from HMR ...

We tried to set up transaction e-mail recently – this has been a disaster.

We have been told that Sage have an unresolved problem with this facility and I would appreciate any assistance

We are frequently blocked from using Sage with the following message:

“You cannot access VAT Return** because ...

We have two computers both with sage networked. We have one log in name for each. When invoices are entered on the second computer everything is fine except that when we try to access this data on the main computer it is not there. The only way that we can access this data on the main computer is by ...

When I produced my VAT return at the end of last month all of the VAT on sales was there but incorrect and VAT on purchases was nil. In fact, all of the figures on the return were incorrect.

On the audit trail all VAT is showing correctly. When I print out sales and purchases reports the VAT is ...