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Second user problem

Sage 50 general help forum - Free help and support for all general issues
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michael
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Posts: 12
Joined: 27 May 2009, 10:41

Second user problem

Post by michael » 07 Aug 2009, 17:09

We have two computers both with sage networked. We have one log in name for each. When invoices are entered on the second computer everything is fine except that when we try to access this data on the main computer it is not there. The only way that we can access this data on the main computer is by logging in using the second computer's username. Does this make sense? The invoices are in the system, they just do not show up on the invoice list in the main computer. Everything else seems fine.
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niceguyedy
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Posts: 24
Joined: 14 Jan 2009, 09:10

Re: Second user problem

Post by niceguyedy » 10 Aug 2009, 15:57

click the write writing on the top right so it says all records. even if it says all, dbl click it to refresh. if still no joy, check the number on the bottom right matches in both pc's, if not theyre not the same data set.
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brucedenney
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Posts: 4631
Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Re: Second user problem

Post by brucedenney » 10 Aug 2009, 16:45

It sounds strange to me, a filter based on the username applied tot he invoicing module seems a most likely cause.

make sure it says "all records" in the top right
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