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No history for bank rec

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irenasobolewska
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Posts: 11
Joined: 23 Dec 2009, 15:07
Sage Version: v12 UK/Europe/Africa

No history for bank rec

Post by irenasobolewska » 09 May 2011, 12:11

I have just set up SAGE 50 Accounts Professional 2008 v14 on a new laptop. Now when I do a bank rec and choose reconcile it says the report is still running and do I want run it again. When I choose yes it reconciles but is not saving a copy of the report to the statement folder. The statement folder is empty. How do I get it to start saving copies of reconciled reports again?
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leyburnsolutions
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Posts: 132
Joined: 14 Apr 2011, 18:02
Sage Version: v2014 20 UK/Europe/Africa

Re: No history for bank rec

Post by leyburnsolutions » 09 May 2011, 12:20

I'm guessing that the new laptop comes with a 64bit version of Windows? If so, download the Report Designer Update from www.sage.co.uk/updates and it should solve the problem.

John
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brucedenney
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Posts: 4631
Joined: 28 Feb 2006, 09:56
Sage Version: v28 UK/Europe/Africa

Re: No history for bank rec

Post by brucedenney » 10 May 2011, 14:22

I think the underlying problem is with PDF creation on 64bit Windows. The PDFupdater.exe program from Sage updates will fix the problem, (I guess it is bundled in the report designer update as well.)
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