sage 2010 slow

[georgejan]

since updating from 2009 to 2010 it takes about 8 minutes to load the data ,the program is on 2 client pcs and the data accesed from a server when we were using 2009 it only took about 2 minutes to load .
any ideas

[brucedenney]

There is a special extra patch available, you have to log in to sage support to get it manually...

[georgejan]

sorry any idea which patch

[brucedenney]

Sage 50 Accounts 2010 - Update 2

Sage 50 Accounts 2010 Update 2 resolves the following 2 issues

* Slow when saving customer records
* New invoices and sales orders taking long time to appear when click New/Edit

This update should be applied to every PC that has a copy of Sage 50 Accounts 2010.

This update applies to version 16.00.17.0154. To check your version, open the Help menu and choose About.

[berm bandit]

I loaded V:16 from V:12 which I'd stuck with because it pretty much worked OK.

I've had nothing but trouble ever since, the system has become intolerably slow, machines lock up and hang even when doing relatively simple tasks etc etc

We have had the usual round of,

its your network, its your server, its your machines

etc etc. So to date we've:-

1) Upgraded our network to 1GB speed
2) Changed my machine to a higher spec model
3) Had our software and hardware support people in on numerous occasions
4) Installed all avaialble upgrades (we are currently at v16.017.0156

Cost? no less than £1500 so far to date

Outcome?

Its still as shonky as hell !

It is not your fault, its not your kit, it is the software!

(Incidentally, I'd love to be proven wrong on this, as it means there is a solution available, so if anyone wants to prove me wrong please please do so.)

[brucedenney]

There is no doubt that the software is slower between V12 and V2010.

However, this was a very specific issue with an upgrade from V2009 to V2010 that had a huge difference on performance and for which there is a fix.